frequently asked questions and answers

What’s the difference between a vacation rental and a small hotel?
Vacation properties are privately-owned homes, while our small hotels are really personal, intimate hotels or mini-compounds where you might bump into other guests. Vacation homes are usually self -catering, while very small hotels might offer some sort of food service.

Where do I contact the property owner?
When you find a property you’re interested in, scroll past the images on the listing and fill out the inquiry form. Choose your dates and select the number of guests, and click ‘Request to Book.’ This begins a conversation with the owner where you can ask for more details before you book.

Can I search by available dates?
As all of our properties are owner-operated the only way to find out about availability is to start an inquiry for the ones you have fallen in love with by clicking on the inquire/book button on each listing.

Can I search using filters?
Yes, as we know how important it is to find what you are looking for, you can click on ‘search’ on the top right of our homepage and then choose ‘refine your search’ to filter by your preferences.

Do you have special offers?
We certainly do, and you can find our special deals here.

How do I cancel my booking?
If you need to cancel your booking please send a message to the owner via our conversation panel or the email address you received.

Who can I contact if something did not go as planned?
If something did not go as planned while using our website, services or with the booking please send an email to and we will take good note of your concerns.

Can I book even though I’m not a chic nomad?
As soon as you book, you will automatically become one!

Do you personally stay in all of these places?
We have stayed in a number of them, are friends with many of the owners, and we plan to visit more. Remember, ‘1000 Places To Stay Before You Die.’

Can I become a member or subscribe to receive discounts?
We are working on a ‘members only’ section where we will offer special discounts, among other things. Subscribing to our newsletter is the best way to be updated on all the new features we’re working on.

As an owner, how can I join your collection?
We are always looking for new BoutiqueHomes destinations. So we’ll be very pleased for you to share your property with us. You just have to click the “JOIN US” link in the menu or at the bottom of this page (the footer), and send us a message with some photos or even a link to your property website.

How can I update my listing?
If you are having a listing with us and wish to update your rates or information please email us at and we’ll guide you on that. We’re always here to help.

How can I send new photos of my listed property?
If you would like to give your listing a fresh new look please send your photos via WeTransfer to “”. We strongly encourage our owners to always update the quality and resolution of their property images. So please do. We’re looking forward to it.

Why are you re-thinking hospitality?
We feel that we are not alone in our passion for design and travel, or, in our desire to stay in visually stylish properties that are as heartwarming as they are different, with a genuine sense of place. Think of really small hotels with no traditional ‘front desk’. Don’t they need a new name and a new way of finding them?

What does ‘ephemere’ mean?
It’s a French word meaning transitory or short-lived, often used to describe flowers or insects that exist for only one day. Places you come to, stay in and leave. One-night stands, so to speak.

How can I stay up to date about new properties you are adding?
To be in the know about what is going on at BoutiqueHomes, join our newsletter.

How can we be social?
Yes! Let’s be social! It’s part of what we’re all about here. You can follow us on Facebook, Instagram, Pinterest, Twitter or YouTube.

Who can I contact for marketing collaborations?
Please send an email to

Who is your webmaster or web designer?
We work with several freelance and in-house designers. Let us know if there’s something particular you’d like to know and we will get back to you.

Can I work for you guys?
Yes, you can. Affiliate with us, and for each property that signs up through your website or efforts that we accept, you’ll receive a $50 commission. It’s that easy.

Any comments?
  • J.D., February 18, 2019

    What action will you take if I rented a property through your website and the property shut off water mid-way through my stay?

  • Bruce Westwood, May 10, 2014

    How does one list their property with you. And if so, what are the terms?
    Thank You.

  • Pat Tanzi, December 28, 2013

    Do you have access to blue prints to build one? Thanks.

  • Gary Sjoblom, July 21, 2013


    Love your web site and concept. I found what looks like a nice place in Italy, but without any customer reviews, I can’t move forward with booking.
    Can you direct me?
    I’m looking at you beach property in Trapani
    Gary & Cindy Sjoblom
    Coldwell Banker

  • Vero, November 25, 2012

    You should contact Matthew at

  • Amy Vice, November 19, 2012

    I work with a property management company on Dauphin Island, AL and would like to know how to add one of our homes to your listings?

    Amy Vice

  • pamela harmey, March 12, 2012

    How would I have a small contemporary echo hotel featured on this website?

  • Mara White, August 1, 2011

    I think your website is right on!
    I am a lhomeowner in Venice with a unique rental that is difficult to get across via the normal online sites. Do you ever market longer term leases on your site?
    I am looking to reach ie the out of town exec or artist who wants a unique, authentic and aesthetic enviroment to call home for a year or so…….I am happy to send a pic if you like.
    Mara White